Privacy Policy

Welcome to Unzora ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website unzora.com (the "Site") or engage our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, and other contact details you voluntarily provide when filling out our contact form, requesting a quote, or subscribing to our newsletter.
• Project Data: Details about your project requirements, business information, and design preferences shared during consultations.
• Usage Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, pages viewed, and referring URLs.
• Cookies & Tracking: We use cookies, web beacons, and similar tracking technologies to track activity on our Site and improve user experience.

We use the information we collect or receive for the following purposes:

• To provide, operate, and maintain our services and website.
• To communicate with you, including responding to your inquiries, sending project updates, and delivering customer support.
• To send you marketing and promotional communications (with your consent), such as newsletters, offers, and updates about our services.
• To personalize and improve your experience on our Site.
• To analyze usage trends and gather statistical data to enhance our services.
• To detect, prevent, and address technical issues, fraud, or security breaches.
• To comply with legal obligations and enforce our terms of service.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, analytics tools, email services).
• Legal Requirements: We may disclose your information where required to do so by law, regulation, or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent: We may share your personal information for any other purpose with your explicit consent.

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function properly.

• Essential Cookies: Required for the Site to function properly (e.g., security, session management).
• Analytics Cookies: Help us understand how visitors interact with the Site by collecting anonymized data (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences for a better experience.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and exercise caution when sharing personal information online.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal data, we will securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the 'unsubscribe' link in our emails.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you believe we have collected data from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: contact@unzora.com
• Website: unzora.com
• WhatsApp: Available via the chat button on our website